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Terms of Use

These terms govern your use of this website. They do not govern any services we may provide to you — those are agreed separately and in writing.

Last updated: 4 September 2026

Who we are

This website is operated by Flowtera Solutions, a ServiceNow consulting and implementation company based in Johannesburg, South Africa. Throughout these terms, “we”, “us” and “our” refer to Flowtera Solutions, and “you” refers to anyone using the site.

By using flowterasolutions.com you accept these terms. If you do not accept them, please do not use the site.

This website is not an offer

The content here describes the services we offer and the platform capabilities we work with. It is provided for general information. Nothing on this website is an offer capable of acceptance, a quotation, a warranty of any particular outcome, or professional advice you should act on without talking to us about your specific circumstances.

Any engagement between us — including its scope, deliverables, timelines, fees and liability — is governed exclusively by a separate written agreement. Where anything on this website conflicts with such an agreement, the agreement prevails.

Accuracy

We take reasonable care to keep this website accurate and current, but we do not warrant that it is complete, error-free or up to date. Technical descriptions, platform capabilities and product names change over time, and content may become outdated between reviews. We may change or remove content at any time without notice.

Availability

We aim to keep the site available, but we do not guarantee uninterrupted access. We may suspend, withdraw or restrict all or part of the site for maintenance, security or business reasons without notice and without liability to you.

Intellectual property

All content on this website — including text, layout, design, graphics and the Flowtera name, logo and brand — is owned by or licensed to us and is protected by intellectual property law.

You may view, download and print pages for your own internal business purposes, provided you do not alter them and you keep any proprietary notices intact. You may not otherwise reproduce, republish, distribute, adapt or commercially exploit any part of this website without our written permission.

Trademarks and independence

ServiceNow and related product and module names are trademarks of ServiceNow, Inc. We reference them on this website only to describe the platform in which we specialise, and we use no ServiceNow logo or branding.

Flowtera Solutions is an independent consulting company. Nothing on this website should be read as implying a partnership, reseller relationship, accreditation, certification, sponsorship or endorsement by ServiceNow, Inc. or by any other organisation, unless we state that relationship explicitly and in terms.

Where this website refers to industries we are equipped to support, that describes our capability and experience. It is not a claim that any named organisation is or has been our customer.

Acceptable use

You agree not to:

  • Use the site for any unlawful, fraudulent or harmful purpose
  • Attempt to gain unauthorised access to the site, its servers, or any connected system
  • Introduce malicious code, or otherwise interfere with the proper working of the site
  • Use automated means to scrape, harvest or place unreasonable load on the site
  • Misuse any contact route to send unsolicited marketing or bulk messages

External links

This website may link to third-party sites. We do not control them, we are not responsible for their content or their handling of your information, and a link is not an endorsement. Follow such links at your own risk and read the terms and privacy policy of any site you visit.

Limitation of liability

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, this website — including indirect or consequential loss, loss of profit, loss of business, or loss of data — and for any reliance you place on its content.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence. Nothing in these terms affects any right you have under the Consumer Protection Act 68 of 2008 that cannot be excluded by agreement.

Privacy

Our Privacy Policy explains how we handle personal information you send us. This site sets no cookies and runs no analytics or tracking.

Changes to these terms

We may update these terms from time to time. The version published here is the one that applies, and the date at the top shows when it last changed. Please check back if you rely on them.

Governing law

These terms, and any dispute arising out of them or your use of this website, are governed by the laws of the Republic of South Africa and are subject to the exclusive jurisdiction of the South African courts.

Contact

Questions about these terms can be sent to info@flowterasolutions.com.